Frequently Asked Questions
Please read our FAQ before sending us a message.
We charge the current USPS cost for shipping small and medium Flat Rate Priority boxes. We also offer free local pickup in Norwalk, CT.
No, Beadworks is currently digital only after the closing our last brick and mortar store in December 2022.
We ship via US Postal Service’s Priority Mail Tuesday through Saturday. You’ll get your track number as soon as we ship so you can follow the package every step of the way.
Beadworks member discounts are available for beaders with accounts on our site. In addition, we are able to offer sales-tax exempt sales to professional designers with current sales tax licenses. Please contact us for more information on wholesale pricing.
If your purchase isn’t what you expected, we are happy to accept returns in original condition within 2 weeks of receipt. Just send us tracking so we can be on the lookout for it. Cut chain is not returnable.
Let us you know your interested in and we’ll let you know where it is on the roadmap!
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You may have visited us in…
Our store in Norwalk, Connecticut
Our flagship store was open from 1987 to December 2022.
Our Bead Store in Philadelphia
We were located in Philadelphia, PA from 1992 to 2022.